Privacy Policy
Last updated: August 2026
This Privacy Policy explains how SoftLes ("SoftLes", "we", "us") handles information when you visit softles.in or use our services. We keep this short and plain-English on purpose.
Who we are
SoftLes is a web design and development studio based in India, operated by [Legal entity name], [Registered address, City, State]. For any privacy question, email info@softles.in.
Information we collect
We only collect what we need to respond to you and run the site:
- Contact details you give us — name, email, phone/WhatsApp number, site URL, and anything you type into our forms or send us on WhatsApp.
- Usage data — pages viewed, approximate location, device/browser type, and referral source, collected via analytics cookies.
We do not ask for sensitive personal data, and we do not knowingly collect information from children under 16.
How we use your information
- To reply to your enquiry and provide the services you ask for.
- To send project-related communication (proposals, updates, invoices).
- To understand how the site is used and improve it.
- To measure and improve our advertising.
We do not sell your personal information.
Third-party services we use
The site relies on a few trusted providers, each with their own privacy policy:
- Resend — delivers form submissions to our inbox.
- Google Analytics — website usage analytics.
- Meta Pixel — measures and optimises our Facebook/Instagram ads.
- WhatsApp (Meta) — when you choose to message us.
- Vercel — hosting and delivery of this website.
Cookies & tracking
We use cookies for analytics and ad measurement (Google Analytics, Meta Pixel). You can block or delete cookies in your browser settings; the site will still work.
How long we keep it
We keep enquiry and client information only as long as needed to serve you and to meet legal or accounting requirements, then delete it. You can ask us to delete your data at any time.
Your rights
You can ask to access, correct, or delete the personal information we hold about you, or opt out of marketing. Email info@softles.in and we'll action it within a reasonable time.
Data security
We use reputable providers and reasonable safeguards to protect your data. No method of transmission over the internet is 100% secure, so we can't guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the latest version.
Contact
Questions about your privacy? Email info@softles.in or call +91 89540 00202.
This page is a general template, not legal advice. Please have it reviewed and fill in the bracketed details before relying on it.